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All DEWETRON systems are delivered with a one-year system warranty. This standard warranty may be extended to include more years of warranty services.
Generally, all hardware components are covered by a limited 1-year warranty covering parts and labor on a depot basis. The Company specifically disclaims any and all warranties, expressed or implied, including but not limited to any implied warranties with regard to any licensed products. Media and consumables, including but not limited to such as hard disks, tape, magnetic or optical media in any form, and paper-based media, are warranted for 90 days.
Any products which have a defect with regard to the materials, production, or any software which is determined to have a bug within the term of the Warranty, will be repaired or replaced. The means of warranty service is at the discretion of DEWETRON.
DEWETRON shall not be liable for consequential damages, indirect damages, loss of profit, loss of interest, damages resulting from claims of third parties or for the loss of data and programs associated with its recovery.
DEWETRON shall only be liable for damages if such damage results from DEWETRON´s gross negligence or intent.
The original system warranty can be extended by 1,2, or 3 years. In addition to the continued Tier I Application Support, the extension includes annual system maintenance and calibration with a guaranteed nominal turnaround. DEWETRON will assume standard delivery and repair costs as specified by the warranty terms.
Complete Calibration of AD cards and Hardware
Nominal turn-around time
Loaner systems for longer repairs
Guaranteed status updates directly to you from our service technicians