- DEWETRON, Inc.
- Customer Care Center
- News & Events
Keep your measurement equipment on the cutting edge of technology with a system upgrade. Send us your system and we will upgrade the computer components, configure the system. Regular system upgrades will increase the life of your system and maintain the value of your investment.
Older systems may require an inspection prior to upgrade to ensure that the hardware and components are compatible with the most current configuration(s).
Measurement equipment on the cutting edge of technology
Increased lifetime of your DEWETRON hardware
For a nominal fee, DEWETRON will loan you a comparable system or component while your system or component is being repaired, serviced or calibrated.
Customer Care Manager
Joe has been with DEWETRON for over eleven years. In that time he has built and serviced DEWETRON systems, calibrated countless systems and devices as well as managed our Quality Assurance team. Having worked in every technical capacity within DEWETRON, USA, Joe is able to apply his vast technical knowledge to the Customer Care Center as the USA CCC Manager.
Senior Customer Care Support Specialist
Greg has been with DEWETRON for 15 years and holds a degree in Electrical Engineering. As a Service & Application Engineer, Greg works directly with customers to answer questions related to hardware, software and application, conducts training both remotely and on-site, repairs damaged systems and is the go to person for customers requiring engineering modifications for custom applications.
Application Support Specialist
Corey joined DEWETRON 4 years ago following a tour of duty in Iraq with the United States Army. He holds both an Associates and Bachelor’s Degree in Electronics Engineering Technology. As an Application Engineer, Corey conducts training both remotely and on-site, answers general support for hardware, software and application questions, repairs systems and is the go to person for all questions and comments related to our OXYGEN™ and OXYGEN™ Power software.
Customer Care Coordinator
Rachael joins DEWETRON with a decade of customer service expertise. Originally from Pennsylvania, she met her husband while working in the Northeast and decided to settle here to raise her family. Rachael is a proud Mom and a Nutritionist by degree.