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In addition to the one year system warranty and factory calibration, every DEWETRON system purchase includes unlimited First Level Support for the life of the system.
Benefit from direct telephone and online access to a network of support professionals who will work with you to solve any basic problems that may arise.
Direct access to professional support technicians
Worldwide phone and e-mail support
Remote support via the internet
If you have a First Level Support question our Support Engineers may be contacted directly through email or by phone.
Our Support Engineers may be reached toll-free – 1-866-598-3393 or
Senior Customer Care Specialist
Greg has been with DEWETRON for 15 years and holds a degree in Electrical Engineering. As a Service & Application Engineer, Greg works directly with customers to answer questions related to hardware, software and application, conducts training both remotely and on-site, repairs damaged systems and is the go to person for customers requiring engineering modifications for custom applications.
Customer Care Support Specialist
Corey joined DEWETRON 4 years ago following a tour of duty in Iraq with the United States Army. He holds both an Associates and Bachelor’s Degree in Electronics Engineering Technology. As a Service & Application Engineer, Corey conducts training both remotely and on-site, answers general support for hardware, software and application questions, repairs systems and is the go to person for all questions and comments related to our OXYGEN™ and OXYGEN™ Power software.